Warranty Information


Warranty Registration

Contact Information
If you would like to request service for parts under warranty, please see the contact information below.

If you are unsure if your Victory Refrigeration unit is still under warranty, please complete the Request for Service form. If your unit is not under warranty, the Victory Technical Service Support Representative will notify you of the status and will recommend a local service provider.

To Place A Warranty Service Call, Contact Victory at: 800-523-5008. Press #4 (After Hours Press #6)

Ruth O'Connell
Senior Technical Service Representative
Extension 5176
r.oconnell@victoryrefrigeration.com

Keith Kelly
Technical Service Representative
Extension 5111
k.kelly@victoryrefrigeration.com

Bob Cini
Technical Service Representative
Extension 5177
b.cini@victoryrefrigeration.com

Dwight Johnson
Technical Support and Documentation Specialist
Extension 5152
d.johnson@victoryrefrigeration.com

Jeff Bauman
Director of Engineering & Technical Services
Extension 5198
j.bauman@victoryrefrigeration.com


You have two options for contacting Victory Technical Service.

Contact the Victory Refrigeration 24-hour Service Hotline by dialing 800-523-5008 and select option 4 or your US Service Agent
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